My spouse And that i flew on AA266 Feb 5 from Lihue to L.A. We had compensated for bulk head seats (8A,8B). We got 12A and 12B in its place. The desk mentioned it absolutely was to equilibrium the airplane for takeoff as a result of vacant seats Which we might be returned to 8A and 8B during the air.
Ref: Ticket figures 0012320492735/2736. We needed to terminate our flight to Puerto Vallarta from Orlando on Sunday, February 7th as a consequence of disease. I fully grasp we are able to use our tickets in the yr from day of buy.
we often fly united. usually. not too long ago, nevertheless, we had the chance to buy a Substantially decrease fare online via american Airways. now i see why it was lessen — customer service was atrocious, the website didn’t do the job thoroughly, and i dropped out on a great offer.
We have been Repeated flyer clients for more than thirty years, and one of the points of interest for us to continue with your services are definitely the perks you give to us and The nice service We've got constantly had in numerous journeys with AA. On Jan 29 2015, I termed AA en Español to produce preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A nice Girl Ana Maria helped me with many of the paper function And that i did pay for all the additional fees with my Metropolis Charge card foe my spouse and myself and Ana Maria informed me that I will obtain confirmation on my e mail, and gave me more than the cellular phone our two locator information. Nicely, right now when I called yet again because we did not get the data on my email, we had been educated to our surprise that only my spouse experienced reservation and there was very little on file for myself!
Two weeks back we acquired the awful news that our 12 year outdated grandson were strike by a truck and killed. We required to get from PA to CA as speedily as you possibly can. It absolutely was Thankagiving week, the worst week of the yr to travel through Hotwire, we were being capable to get reservations the next morning on American, not the airline on which we ordinarily travel.
I have flown your airline two instances in the last twelve weeks and experienced a person guy that works for me to fly very last 7 days with a non stop flight you guys can’t even get a non stop flight by the due date.
I identified as am. air on 3/25/sixteen to request if with a return inter-nationwide flight if I could invest the night time on the airplane modify town, (in which we 1st enter the United states just before occurring to finish the flight dwelling), to relaxation, and select the struggle up the following day While using the identical ticket to fly dwelling. I’ve finished this just before coming household from Europe with out an issue. I also described that I was buying the tickets with my visa points.
Examining the posting in Yahoo! a couple of AA rep creating “deaf and dumb” on their luggage is impolite plus they are worthy of over a fake apology. you merely missing a customer.
I can not understand why I cannot have the opportunity to choose a seat on flight #1848 from DFW to Bos affirmation LGGSNS
I am pretty upset using this type of service from American Airways. We experienced planned a holiday that we considered would begin by making the most of exceptional service from American.
On landing in Roatan on Feb 14, I uncovered a piece of my luggage was nonetheless in Miami And they might have it about the plane on the subsequent flight from Miami to Roatan, the next Saturday!
I have experimented with contacting and was on for 15 minutes only to be hung up on. I have despatched 2 emails without having reply… I love your airline but attempting to have a modify made so we do not drop many of the the money we expended on our flight due to the fact we aren’t ready to make it because my fiancés grandmother passed away and we have to be listed here and will’t depart at the moment with the funeral developing in the course of our scheduled vacation. I haven't been in a position to get anyplace and remaining that i'm a Travel Agent, I know that for conditions like this, go to my site even with non-refundable tickets, the Airways may give a credit score for partial or may well even give credit rating for the full amount for use on upcoming travel.
I went to my hotel and invested the following FOUR hrs on the telephone with AA in an try to possess the bag sent to LGA very first thing each morning, in which I could well be ready.
PS I'd her to the return flight and it absolutely was evenm far better she life inside the Phillie region And that i lived in the exact same spot for few several years so we had a dialogue about that .